Senior Account Manager - Search

LookSmart is looking for a hardworking, proactive Senior Account Manager –Search, based in San Francisco. The ideal candidate will be responsible for training and mentoring teammates, addressing client needs and overseeing end-to-end management of LookSmart's existing advertiser relationships. Measures of success include ad campaign revenue delivered vs. targets, up-sell and optimization effectiveness, client satisfaction and retention levels, and contribution to overall account team and business unit.

Responsibilities Include:

• Manage the scheduling, production and implementation of online search advertising campaigns.
• Interface with sales teams to transition new ad campaigns from contract to launch.
• Support customers’ technical and product inquiries.
• Monitor and analyze daily and monthly campaign performance.
• Own campaign management, campaign analysis and optimization.
• Identify, sell, and implement creative client growth opportunities.
• Monitor and help correct any delivery or inventory issues.
• Act as the primary contact point for all client issues and provide the "customer voice" to other teams at LookSmart.
• Monitor client payment records and Reconcile billing issues.
• Provide support and collaborate with account management team to troubleshoot, develop creative growth and optimization opportunities and execute daily initiatives.

Required Qualifications/Skills:

• Bachelor's degree.
• Experience using one or more Internet ad serving systems.
• High-level of accuracy and keen attention to detail.
• High level of aptitude and experience with trouble-shooting and comprehensive, data-driven problem solving.
• 5 to 8 years experience in interactive media and advertising including familiarity with CPC, CPM, CPA pricing models; agency experience is desirable.
• Ability to thrive in a fast-paced environment managing multiple projects and tight deadlines.
• Demonstrate strong written and verbal communication skills, including the ability to effectively communicate with internal departments as well as clients/agencies.
• Strong analytical and organizational skills.
• Contract negotiation and online ad sales experience.
• Strong client service background.
• Consultative approach to campaign management, revenue growth, and optimization.
• Ability to strategically prioritize workload based on balance of business and client needs.
• Experience leading teams and management experience a plus.

Desired Skills:

• Familiarity with PPC search marketing.
• Experience leading teams and management experience a plus.

About LookSmart

LookSmart is a leading alternative in online advertising and technology, offering targeted Pay-Per-Click search advertising and banners for advertisers, customized private-label solutions for publishers, and vertical search sites and web tools for consumers. LookSmart is headquartered in the South of Market district in San Francisco.

Going strong for over 10 years, one of the key contributors to LookSmart's success is the quality of its employees, and we are always looking for the best and the brightest. We have a fun, diverse, and challenging start-up environment where not only are your ideas encouraged, but you will have hands-on experience and the opportunity to impact the bottom line.

LookSmart offers competitive salaries, excellent health benefits, 401(k), an employee stock purchase plan, and recreational discounts.

Join a creative and innovative crew at LookSmart and grow your career!  LookSmart is an Equal Opportunity Employer.

Resumes can be submitted to jobs@looksmart.net.