Associate Account Manager - Search

LookSmart is looking for a hardworking, proactive Associate Account Manager - Search based in San Francisco. Responsible for ensuring that the needs of advertisers are being supported and the end-to-end management of LookSmart's existing advertiser relationships. Measures of success include revenue delivered vs. targets, up-sell and optimization effectiveness, client satisfaction and retention levels, and contribution to overall account team and business unit.

Responsibilities Include:

• Manage the scheduling, production and implementation of online advertising campaigns.
• Interface with sales teams to transition new ad campaigns from contract to launch.
• Support creative/technical related inquiries by customers.
• Prepare and monitor daily and monthly campaign performance.
• Own campaign management, campaign analysis and optimization.
• Identify and implement client growth opportunities.
• Monitor and help correct any delivery or inventory issues.
• Act as the primary contact point for all client issues and provide the "customer voice" to other teams at LookSmart.

Required Qualifications/Skills:

• Bachelor's degree or equivalent .
• Experience using one or more Internet ad serving systems.
• Very high-level of accuracy, keen attention to detail and comprehensive, data-driven problem solving.
• 3 to 5 years experience in interactive media and advertising including familiarity with CPC, CPM, CPA pricing models.
• Ability to thrive in a fast-paced environment to manage multiple projects and tight deadlines.
• Demonstrate strong communication skills, with the ability to converse with internal departments as well as clients/agencies.
• Strong organizational and analytic skills.
• Experience with troubleshooting.
• Contract negotiation experience.
• Client service background.
• Consultative approach to campaign management and optimization.
• Ability to strategically prioritize workload based on client type, and handle multiple client issues.

Desired Skills:

• Familiarity with PPC search marketing, a plus.

About LookSmart

LookSmart is a leading alternative in online advertising and technology, offering targeted Pay-Per-Click search advertising and banners for advertisers, customized private-label solutions for publishers, and vertical search sites and web tools for consumers. LookSmart is headquartered in the South of Market district in San Francisco.

Going strong for over 10 years, one of the key contributors to LookSmart's success is the quality of its employees, and we are always looking for the best and the brightest. We have a fun, diverse, and challenging start-up environment where not only are your ideas encouraged, but you will have hands-on experience and the opportunity to impact the bottom line.

LookSmart offers competitive salaries, excellent health benefits, 401(k), an employee stock purchase plan, and recreational discounts.

Join a creative and innovative crew at LookSmart and grow your career!  LookSmart is an Equal Opportunity Employer.