Account Manager

LookSmart is looking for a hardworking, proactive Account Manager - Search. This position will be based in San Francisco and responsible for ensuring that the needs of advertisers are being supported. The Account Manager is responsible for the end-to-end management of LookSmart's existing advertiser relationships. Measures of success include revenue delivered vs. targets, up-sell and optimization effectiveness, client satisfaction and retention levels, and contribution to overall account team and business unit.

Responsibilities:

• Manage the scheduling, production and implementation of online advertising campaigns.
• Interface with sales teams to transition new ad campaigns from contract to launch.
• Support creative/technical related inquiries by customers.
• Prepare and monitor daily and monthly campaign performance.
• Own campaign management, campaign analysis and optimization.
• Identify and implement client growth opportunities.
• Monitor and help correct any delivery or inventory issues.
• Act as the primary contact point for all client issues and provide the "customer voice" to other teams at LookSmart.

Required Qualifications:

• Bachelor's degree or equivalent.
• 1 to 2 years’ of experience in interactive media and advertising including familiarity with CPC, CPM, CPA pricing models.
• Experience using one or more Internet ad serving systems.
• Very high-level of accuracy, keen attention to detail and comprehensive, data driven problem solving.
• Ability to thrive in a fast-paced environment to manage multiple projects and tight deadlines.
• Demonstrate strong communication skills, with the ability to converse with internal departments as well as clients/agencies.
• Strong organizational and analytic skills.
• Experience with troubleshooting.
• Contract negotiation experience.
• Client service background.
• Consultative approach to campaign management and optimization.
• Ability to strategically prioritize workload based on client type, and handle multiple client issues.

Preferred Qualifications:

• Familiarity with PPC search marketing, a plus.

Resumes can be submitted to jobs@looksmart.net.